161: How to Build a Sustainable Business: The Muir Way Story

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Ecommerce Influence Jared Prince Muir Way

Today’s guest has a really cool business. He creates beautiful custom designed maps of National Parks, Mountain Ranges and Hydrology of states. And if you’ve ever been in an REI, you’ve probably seen his work featured in all their stores.

In today’s conversation, we were able to catch up with Jared Prince and learn how his business has changed over the last year.

We brought him on to talk about the sustainable growth he’s built into his business and how he’s done it. He shares feedback from 6 months after attending both Intensives Andrew and I hosted in February. He shares what’s been going well, and how he thinks about growing his business after 5 years.

Enjoy!

Episode Highlights

  • 9:40 What happens when the PR “buzz” wears off and how to turn it around.
  • 13:33 How building an email list and properly segmenting it has helped grow business for Muir Way.
  • 14:42 The one thing Jared says Facebook and Instagram ads are great at generating for business.
  • 16:10 Launching a new product? Here’s how Muir Way just made a big splash with their new release.
  • 18:22 How Jared’s role has changed within Muir Way as the business continues to grow.
  • 20:28 How offering a chance to win the “right” prize for subscribing to an email list has improved Muir Way’s subscriber quality vs. offering a discount for signing up.
  • 23:51 The two ecommerce remarking strategies Muir Way has not implemented and why they weren’t a fit for the brand.
  • 25:56 How A/B testing one small copy change led to a 5x difference in ad performance.
  • 28:02 The one thing ecommerce brands should be talking more about when scaling their businesses.

Links and Resources

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This episode is brought to you by Klaviyo. If you’re running an ecommerce business and sending emails to your customers, you should be using Klaviyo. It will help you find out who your best customers are and target them one-to-one to make more money.

I’ve been using Klaviyo since they were just two employees. Now they have a team of 150 and are rolling out new features almost weekly. If you aren’t already a customer, head over to www.ecommerceinfluence.com/klaviyo and you’ll get a free trial + priority on-boarding.

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